Shipping Policy

How long does it take to process an order?
Please allow us up to 48 hours to process your order. We make every effort to fulfill every order as quickly as possible. Understand that we are a team of humans!

Shipping Costs
Zero! We currently do not charge for shipping. 

Discreet Shipping
All orders are packaged in discreet, unmarked packaging because we value your privacy and humility.

Shipping Times
Shipping times depend on your location. Because different items may be shipped from different warehouses, based on availability, it is not uncommon for orders of more than one item to be split up and received individually.
In general, delivery times can vary between 10 days to 30 days.

SHIPPING UPDATE: Due to global shipping delays, we expect the following delivery timeframes*:
USA (2 - 4 weeks)
Europe (2 - 4 weeks)
Oceania (3 - 5 weeks)
(*estimates based on real shipping data from the period June 2020 to January 2021)

How to check your order status
Once your order has shipped, you will receive an email notification form us which will include a tracking number you can use to check its status. Please allow for 48 hours for the tracking number information to bebome available.e. 

Returns
Returns will be reviewed on an individual basis. We expect the cost of returns to be bared by the customer. For any issues please contact info@plasticemporium.com